Bots quickly provide answers to common questions. Offer suggestions based on user input and reduces the need for manual searching or browsing through menus.
Bots can automate many routine tasks, such as scheduling meetings and setting a reminder. It also sends notifications, freeing up team members to focus on more complex or creative tasks.
Bots can integrate with external services, such as CRM (Customer Relationship Management) tools or project management platforms, to provide a seamless user experience and enhance collaboration between teams.
Bots can be customized to meet the unique needs of individual teams, providing a more personalized experience, and allowing teams to work more effectively together.
Step 1: Create a Bot using Microsoft Bot Framework