Project Brief
Speech recognition enabled Customer Service Bot for Europe based Wine Retail giant.
Project Information
- Project Name: Azure Logic Apps
- Technologies Used : Microsoft Azure – Logic App, Twilio API
- Framework : .NET Core
- Language : C#.Net
- Category: Application Development
Our Process
01
Analysis
The most crucial part of the web app development process is to analyse and gain an accurate understanding of what the client wants and their vision for the development. By thoroughly understanding goals, we analyse and form a strategic structure for development.
02
Design
From defining site architecture to selecting the technical stack, we design the complete roadmap of the project, starting from colour schemes, graphics, icons, templates, user experience, style guides, transitions, buttons, and much more to finalize the design aspect.
03
Development
With an agile strategy, we are adaptable & dedicated to the project scope & effectively incorporate quality assurance into the development processes by consistently providing value to clients. The entire process is also remarkably transparent.
04
Delivering
After development, we optimize the performance when required and renew licenses while adding new features according to the product roadmap to ensure we attain successive growth and satisfactory results that adds value.
Business Goals
Challenges:
- Execute automated workflow upon FAX events
- Implement SMS broadcast
- Migrate HipChat rooms’ conversations to slack
Our Approach:
- Twilio FAX integration with Azure logic apps
- Twilio SMS integration with Azure logic Apps
- HipChat API integration with Azure function Apps
Outcomes & Values Delivered:
- Serverless implementation of automated
- FAX workflow execution
- High-scale serverless SMS broadcast
- HipChat migrated to Slack
Technologies Used
Microsoft Azure:
- Azure Logic App
- Twilio API
Framework
- .NET Core
Language
- C#.Net
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