Project Brief
Planet Scale Omni-channel Middleware Through Bigdata & ETL Over Microsoft Azure
- Increase the reach and scale your business
- Benefit from higher profits and cost-cutting
- Improve client satisfaction for your business
Project Information
- Project Name: Omni platform CRM
- Technologies Used : Microsoft Azure
- Framework : .NET Core
- Language : C#.Net
- Category: Development
Our Process
01
Analysis
The most crucial part of the web app development process is to analyse and gain an accurate understanding of what the client wants and their vision for the development. By thoroughly understanding goals, we analyse and form a strategic structure for development.
02
Design
From defining site architecture to selecting the technical stack, we design the complete roadmap of the project, starting from colour schemes, graphics, icons, templates, user experience, style guides, transitions, buttons, and much more to finalize the design aspect.
03
Development
With an agile strategy, we are adaptable & dedicated to the project scope & effectively incorporate quality assurance into the development processes by consistently providing value to clients. The entire process is also remarkably transparent.
04
Improvements
After development, we optimize the performance when required and renew licenses while adding new features according to the product roadmap to ensure we attain successive growth and satisfactory results that adds value.
Business Goals
Challenges:
- Architect and implement omnichannel CRM platform
- Multimillion user-base handling at rapid scale with lightening latency
- Design for continual and autonomous evolution
Our Approach:
- Microservice-based architecture with BFF pattern
- The reactive system with serverless computing
- Coded infrastructure with docker-based deployments
- Architected the platform as Azure based Microservices system.
- Implemented complex and high-volume ingress [in ranges of 10s of Millions of events per minute] through scalable stream processing.
- Implemented 28+ Microservices as REST based Middleware
Outcomes & Values Delivered:
- 1M+ events processed per hour at single digit Millisecond latency
- Cost-effective, auto-scaled, autonomous cloud infrastructure
- Middleware platform for consumer applications on various CRMs like SaleForce, WeChat, Viber.
Technologies Used
Microsoft Azure:
- App Service
- Function Apps
- Stream Analytics
- EventGrid
- EventHub
- SQL Server
- MongoDB
- CosmosDB
- Site Reliability
- Geo-replication
- Auto Scaling
Framework
- .NET Core
Language
- C#.Net
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